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View salary and benefits informationThe Membership Support Associate II processes subscriptions, membership applications, or member data changes. Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Being a Membership Support Associate II documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Directs members to the resources to answer questions or provide requested information. In addition, Membership Support Associate II may draft correspondence and promotional communicati more...
The Membership Support Associate I processes subscriptions, membership applications, or member data changes. Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Being a Membership Support Associate I documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Directs members to the resources to answer questions or provide requested information. In addition, Membership Support Associate I may draft correspondence and promotional communications more...
Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. May draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. more...
Coordinates museum membership activities. Manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Promotes membership renewals and marketing efforts. Provides reports to top management on membership statistics and trends. May require an associate degree or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...
Directs and oversees an association or member organization's strategic planning and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. May oversee chapter relations or coordination. Establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Uses data-driven analysis, tools, and reports to measure member satisfaction and reten more...
The Museum Membership Services Associate manages the members services program, distributes newsletters and other publications, sends renewal notices to expiring members, and maintains membership databases. Coordinates museum membership activities. Being a Museum Membership Services Associate provides reports to top management on membership statistics and trends. Promotes membership renewals and marketing efforts. In addition, Museum Membership Services Associate may require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Museum Membership Services more...
Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. May draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. more...
The Membership Records Coordinator processes member enrollments and renewals, inputs to database. Maintains the membership database for organization. Being a Membership Records Coordinator designs and generates reports for management review. Ensures member records are coded correctly by performing periodic audits. In addition, Membership Records Coordinator may require a bachelor's degree or its equivalent. Typically reports to a manager or head of a unit/department. Being a Membership Records Coordinator works on projects/matters of limited complexity in a support role. Work is closely manage more...
The Membership Assistant I processes subscriptions, membership applications, or member data changes. Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Being a Membership Assistant I documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Directs members to the resources to answer questions or provide requested information. In addition, Membership Assistant I may draft correspondence and promotional communications or conduct outreach cal more...
The Membership Assistant II processes subscriptions, membership applications, or member data changes. Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Being a Membership Assistant II documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. Directs members to the resources to answer questions or provide requested information. In addition, Membership Assistant II may draft correspondence and promotional communications or conduct outreach more...
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